Help centre
Delivery policy
We deliver across all 27 governorates in Egypt. Here’s exactly what to expect.
Free over EGP 1,500
Standard delivery is free across Cairo on orders over EGP 1,500 — otherwise it’s EGP 60 flat.
27 governorates
We currently deliver anywhere in Egypt. International shipping is on our roadmap.
Delivery times by area
| Area | Standard | Express |
|---|---|---|
| Cairo & Giza | 2–3 business days | Next business day |
| Alexandria | 3–4 business days | Not available yet |
| Rest of Egypt | 4–6 business days | Not available yet |
Order tracking. Once your order ships, we’ll email and text you a tracking link. You can also check your order status any time from the confirmation email.
Delivery attempts. Our courier will try twice. If both attempts miss you, your order returns to our warehouse and we’ll be in touch to rearrange delivery.
Cash on delivery. Have the exact amount ready where possible — our couriers carry limited change.